Lexus Test Drive

Went to the Lexus dealership today to test drive, in our continuing saga of looking at cars.  It was a pretty big fail.  Perhaps it's just not our thing to test drive cars.

A few weeks ago, we went to a Mazda dealership in U district and we thought the service was pretty bad.  The guy brought a manual with him into the car and read it out as I asked questions.  Then the  guy tried to be all gung ho and said that I can drive the car without him in it (which I took his offer on), but then after 5 minutes he calls and says I need to bring the car back thinking that I would run away or something (even though he has all my information???).  Then if that wasn't enough, as I was parked waiting for the salesperson who told me to come back (who at this point was no where to be found), I sit there where another other salesperson with another potential buyer basically walks towards the car, and in fact, opens the trunk.. while I was still in the car.  Needless to say I was not impressed.

But today, this would be topped.  We would get a salesperson who was supposedly new to the job.  That's fine - but she knew NOTHING about the car or what was being sold. 
a) We asked for something specific, then we are shown an excel spreadsheet of codes and prices (which of course made no sense to us), but apparently made no sense to her either. 
b) Then we asked to test drive a car, and 30 minutes later, we still do not have a car to test drive.  We finally asked around and finally got a a car to drive, but it wasn't the model that had the features we wanted to try out. 
c) We drove it anyway to try, but there was very little explanation on what the car does - guess she should have opened the manual...
d) We get back, and supposedly the car we wanted was supposed to be there.  But it wasn't.  Salesperson kept saying the feature we wanted to try (all speed adaptive cruise control) was on the car, and told us to try it.  I had to basically yell at her to stop telling us to try since i) she never showed us how to use it, and ii) the feature actually wasn't there (so if we did try it, we would have rear ended some poor person's car).

For a dealership so large, you would think there would be better sales... nope!

As a consolation for putting ourselves through that, we went to Ginza for dinner.  They had some delicious Japanese uni.  And their staple horse hair crab soup for $30.  Delicious!